Risks and liabilities are fundamental considerations for outsourced services. Traditional customer-supplier contracting models have historically seen customers looking to secure unlimited liabilities from suppliers for a range of risk events. This has led to customers and suppliers engaging in often difficult and time-consuming pre-contract negotiations. We set out to redefine this approach.
In this white paper you'll discover:
The limitations of traditional customer-supplier contracting models
The most negotiated contract terms globally
A fresh approach to defining risk for enhanced shared benefits
Planning for success with a risk assessment model
How to harness data to mitigate risk
Setting a fair liability cap
Top six contract fundamentals