The cash landscape in the UK is changing rapidly. Transactional cash as a percentage of all payments has fallen from over 61% in 2007 to only 14% in 2022.
In today’s rapidly digitising world, cashless transactions have become the norm, but cash remains essential, especially for public sector organisations, service providers and lenders in the UK.
We’ll explore how digital may be king, but cash still matters. Not just as a legal tender but also as a social and cultural symbol of trust, value, and freedom.
In this white paper you'll discover:
The future of cash
The role of cash in a digital age
Access to cash in the UK amid local bank branch closures
The retail v's service divide
The cash dependants and those groups who rely on cash
How to support customer choice
Striking the balance between digital and cash payments
